Does the help need to be successful?
you think you’re getting off the call if it isn’t?
I’ll frustrate him enough that he hangs up.
Who am I kidding, I’m the one who gets super frustrated first
Also, Phil can’t hear well and the sound quality is bad.
and he just had brand new shoelaces!
Having worked in tech support, I’ll take the blood eagle please.
I feel like there’s a 50/50 he’s ex military and knows the NATO phonetic alphabet though
“colon slash slash”
“what do you want to do to my colon?!?”
They almost always type the wrong slash too. I’ve had decent success telling people to use “the question mark key twice” however.
Edit: don’t use shift to get a forward slash
May I have two blood eagles please?
No, forward slash. No, the — It’s the one that goes up and to the right. No you do have one, trust me, just keep look — No, you can’t just use backslash. … Well because different things mean different things, Phil. sigh Just, it’s the one you think of when you write a fraction. No that’s a hyphen. It’s angled, remember? Why did you type 5? Oh, the percent sign. No I see why that — Well, because you didn’t use the shift key. Yeah it’s the one — You just hit enter, didn’t you?
Do I have to answer right away?
Trying to help uncle phil reset their password. They do not have the dexterity to type in a password correctly. They do not know where control is on the keyboard, let alone how copy-paste works.
